Who Are America's Meanest Airlines?

4/10/2011 04:15:00 PM ·

Imagine an airline being rude after you've paid hundreds of dollars to sit in an over-cramped plane, uncomfortable seats, and next to a person that wants to tell you their life story. I for one have had several horrible experiences, but one thing holds true, I, as well as America, think Delta is the meanest airline of all American airline companies.

Delta had the highest consumer complaint rate (2.00 complaints per 100,000 passengers) of all the carriers surveyed for the 2011 Airline Quality Rating (AQR) report. Delta placed #5 among major airlines on our 2011 Meanest Airlines list with an AQR score of -1.22.

Yahoo just did an entire piece on their findings. Check out who the meanest airlines in America are

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